TERMS AND CONDITIONS OF CONFORMITY ASSESSMENT SERVICES
ELEKTROVAT · ACCREDITED CONFORMITY ASSESSMENT BODY
ANNEX 1-17-0.0-14
This management system document of the Elektrovat Accredited Conformity Assessment Body has been prepared to demonstrate compliance with the requirements of Clause 5.1.2 of the reference standard SRPS ISO/IEC 17020:2012, and to document the agreed terms under which the Body provides inspection services within its scope of accreditation.
1 Scope of Tasks
The personnel of the Elektrovat Accredited Conformity Assessment Body are responsible for performing the tasks assigned to them in accordance with the requirements of the Inspection Order.
2 Obligations of the Elektrovat Accredited Conformity Assessment Body
a) The work to be undertaken falls within the expertise and competence of the Elektrovat Accredited Conformity Assessment Body, which has adequate resources to fulfil the requirements;
b) Requests for the services of the Elektrovat Accredited Conformity Assessment Body are adequately defined, and any special conditions are understood, so that clear and unambiguous instructions can be issued to the personnel performing the requested inspection services;
c) The work to be undertaken is managed through regular review and corrective action.
3 Technical Documentation for Items Subject to Inspection
Unless otherwise agreed, the Client shall provide the accompanying technical documentation to the Accredited Conformity Assessment Body in advance, no later than the commencement of the inspection.
4 Transport of Inspection Personnel and Equipment
The Elektrovat Accredited Conformity Assessment Body shall ensure the safe transport of equipment and inspectors to the location where measuring instruments are to be inspected.
The Client shall reimburse the Accredited Conformity Assessment Body for the costs of transporting inspection personnel and equipment outside the area in which the Body is based.
5 Ownership and Rights of Use
The Client is entitled to use the results of the work performed for their intended purpose or for a specifically agreed purpose. The Client shall use the results in a manner that prevents misinterpretation or misuse of any kind.
The Client is entitled to reproduce the inspection documents received in their entirety. Any other use requires the consent of the Accredited Conformity Assessment Body.
6 Confidentiality
For the work concerned, the Elektrovat Accredited Conformity Assessment Body guarantees the confidentiality of information, except where otherwise provided by law, where the information is publicly available, or where otherwise agreed with the Client.
7 Responsibility for the Quality of Services
The Accredited Conformity Assessment Body shall, at its own expense, remedy any deficiencies arising from its failure to fulfil its obligations regarding the quality of the services performed, as established in the report of a committee comprising representatives of the Client and the Accredited Conformity Assessment Body.
8 Occupational Health and Safety
When performing the services, the Accredited Conformity Assessment Body shall take all necessary occupational health and safety measures to protect its own personnel and any representatives of the Client who may be present.
9 Access to Facilities and Measuring Instruments Subject to Inspection
The Client shall ensure unobstructed access to the facilities and measuring instruments subject to inspection. For specific facilities or measuring instruments, a representative of the Client must accompany the personnel of the Accredited Conformity Assessment Body throughout the provision of the service.
10 Service Completion Deadlines
The work shall be performed within the deadlines specified in the contracts or quotations, or as mutually agreed.
11 Client’s Acceptance of the Terms and Conditions
The Client agrees to the requirements set out in these Terms and Conditions and confirms this acceptance by signing.
Belgrade, 26 October 2022
DIRECTOR
Milan Spasović